Initiated a landmark USPS-competitor partnership with DHL Express, creating innovative co-branded international guaranteed express delivery product, Global Express Guaranteed
Developed paradigm shifting diversification strategy for Pitney Bowes to enter the First Class Mail presort bureau market, leading to its aggressive and well executed roll-up acquisition plan to create Pitney Bowes Presort Services.
Provided expert advice to Pitney Bowes on how to scale Canada Post’s Borderfree application which they acquired and has evolved into Complete Cross-Border, a dominant landed-cost application
Identified and developed market opportunity for FedEx’s entry into USPS’s workshare drop-ship parcel consolidation program, Parcel Select,leading to its market entry as FedEx SmartPost, now generating annual revenue exceeding $1 billion
Primary contributing author to Triangle Management’s report, “Cross Border Ecommerce: Making the International Connections and Improving the Consumer Journey”
Successfully implemented outsourced fulfillment and distribution operations for TestMart, Swift Optics and Rincon Technologies