Category Archives: Ecommerce

Do Consumers Have the Last Word in Last Mile Delivery?

The “Last Mile” in eCommerce delivery has been a constant discussion topic over the last several years. The challenge of putting goods in consumers’ hands when and where they wish has produced a plethora of attempts find the right solution … Continue reading

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The Return Trip – How Returns Impact Online Shopping

Online ecommerce sales increased 14.7% this past holiday season. This in turn ratcheted up returns activity for all eCommerce sellers. UPS reports that it handled over 1 million return shipments in the month of December and expected more than 1.4 … Continue reading

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